What They Do
Medical assistants complete administrative and clinical tasks, such as scheduling appointments and taking patients’ vital signs. Their duties vary by location, specialty, and employer.
Duties
Medical assistants typically do the following:
- Interview patients and record their medical history
- Measure patients' vital signs, such as their blood pressure and weight
- Help physicians with patient examinations
- Give patients injections or medications as directed by physicians and as permitted by state law
- Schedule patient appointments
- Collect and prepare samples of blood and other specimens for laboratory tests
- Enter patient information, such as their vital signs and test results, into medical records
- Maintain inventory of medical and office supplies
Medical assistants often focus on either clinical or administrative tasks, although some do both. Their primary clinical tasks involve taking and recording patients’ personal information and medical history. Other tasks that assistants are allowed to do vary by state and may include performing basic laboratory tests, disposing of contaminated supplies, and sterilizing medical instruments. Some assistants have additional responsibilities, such as instructing patients about medications or drawing blood.
Medical assistants may have a range of administrative tasks. They help patients understand and receive their insurance coverage, such as by completing forms, coding information, and contacting companies about billing. They also inventory, order, and restock medical and office supplies; answer telephones; and schedule appointments.
Some medical assistants specialize according to the type of medical practice in which they work. For example, medical assistants who help ophthalmologists and optometrists show patients how to insert, remove, and care for contact lenses.
Medical assistants must adhere to confidentiality standards when working with patients and patient information.
Medical assistants should not be confused with other healthcare occupations that may have similar titles or duties. For example, both medical assistants and physician assistants work under the direction of physicians; however, physician assistants practice medicine and can prescribe medication under a physician’s supervision.
Work Environment
Medical assistants held about 811,000 jobs in 2024. The largest employers of medical assistants were as follows:
| Offices of physicians | 57% |
| Hospitals; state, local, and private | 17 |
| Outpatient care centers | 10 |
| Offices of other health practitioners | 7 |
Some medical assistants spend a lot of time standing or walking as they visit patients. Others sit at a computer for much of the day to work on administrative tasks.
Work Schedules
Most medical assistants work full time. Some work evening, weekend, or holiday shifts in medical facilities that are open around the clock.
How to Become One
Medical assistants typically need postsecondary education, such as a certificate. Some enter the occupation with a high school diploma and learn through on-the-job training.
Pay
The median annual wage for medical assistants was $44,200 in May 2024.
Job Outlook
Employment of medical assistants is projected to grow 12 percent from 2024 to 2034, much faster than the average for all occupations.
About 112,300 openings for medical assistants are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.