Administrative Services and Facilities Managers

Administrative services and facilities managers plan, direct, and coordinate activities that help an organization run efficiently.

Duties

Administrative services and facilities managers typically do the following:

• Supervise staff
• Set goals and deadlines for their department or facility
• Recommend changes to policies or procedures in order to improve operations, such as reassessing supplies or recordkeeping
• Monitor facilities to make sure that they remain safe, secure, and well maintained
• Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems
• Make sure that facilities meet environmental, health, and security standards and comply with regulations

Administrative services managers oversee one or more office support services for an organization. In a large organization, these workers may specialize in an area such as recordkeeping or mail distribution. In a small organization, they may direct all support services and may be called the business office manager. 

Specific tasks for administrative services managers may vary. For example, these workers might be responsible for ensuring that an organization has the supplies and services it needs. Other tasks might include examining energy consumption patterns, technology use, and office equipment and planning for future upgrades. 

Records and information managers develop, monitor, and manage an organization’s records. They provide information to chief executives and ensure that employees follow records and information management guidelines. They may direct the operations of onsite or offsite records facilities. These managers also work closely with an organization’s attorneys and its technology and business operations staff. Records and information managers do not handle medical records, which are administered by medical and health services managers.

Facilities managers oversee buildings, grounds, equipment, and supplies. Their responsibilities cover several categories, including operations, maintenance, and planning and managing projects. For example, facilities managers may oversee renovation projects to improve efficiency or to meet regulations and environmental, health, and security standards. In addition, they continually monitor facilities to ensure that the premises are safe, secure, and well maintained.

Facilities managers also direct staff, including grounds maintenance workers, janitors and building cleaners, and general maintenance and repair workers.

Administrative services managers held about 271,200 jobs in 2024. The largest employers of administrative services managers were as follows:

Facilities managers held about 151,400 jobs in 2024. The largest employers of facilities managers were as follows:

Administrative services and facilities managers spend much of their day in an office. They may observe workers throughout the building, go outdoors to supervise groundskeeping activities, or visit other facilities they direct.

Work Schedules

Most administrative services and facilities managers work full time, and some work more than 40 hours per week. Facilities managers often are on call to address problems that arise at all hours.

Although administrative services and facilities managers’ educational requirements vary by organization and the work they do, these workers typically need a bachelor’s degree and related work experience.

The median annual wage for administrative services managers was $108,390 in May 2024.

The median annual wage for facilities managers was $104,690 in May 2024.

Overall employment of administrative services and facilities managers is projected to grow 4 percent from 2024 to 2034, about as fast as the average for all occupations.

About 36,400 openings for administrative services and facilities managers are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.